Privacy Policy for FieldWorks Canvass App
Effective Date: September 9, 2024
FieldWorks, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use FieldWorks Canvass (the “App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.
1. Information We Collect
We may collect and store the following types of information, which may be linked to your identity for app functionality:
1.1 Personal Data
– User ID: A unique identifier assigned to your account to personalize your experience and manage your app data.
– Device ID: The unique identifier of your mobile device to provide app functionality and support security.
1.2 Location Data
– Precise Location: We collect real-time location information, including your exact geographic location, to provide location-based services. This is collected only if you grant us permission through your device settings.
– Course Location: We may also collect less precise location data based on your network connection or general geographic area.
1.3 Diagnostic and Performance Data
– Crash Data: We collect information about any crashes or errors you experience while using the App to help diagnose and fix issues.
– Performance Data: We collect information about how the App performs on your device, such as app load times and features usage, to improve functionality and user experience.
– Other Diagnostic Data: We may collect additional diagnostic data such as logs and analytics to monitor and improve the App’s performance and troubleshoot issues.
1.4 Usage Data
We collect information on how you use the App, including:
– App Interaction: Information about the features you use, pages you visit, and time spent in the App.
– Device Information: Details such as your device model, operating system, and network information.
2. How We Use Your Information
We may use the information we collect from you for the following purposes, all of which are necessary for app functionality and are linked to your identity:
– To provide and maintain our App.
– To manage your account and user profile.
– To deliver location-based services, such as personalized content or nearby recommendations.
– To monitor and analyze app performance and usage data to improve the App’s functionality.
– To diagnose and resolve crashes, performance issues, and other technical problems.
– To communicate with you about updates, security alerts, and technical notices.
– To comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
– Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as cloud storage, analytics, and crash reporting.
– Legal Compliance: We may share your information if required by law, such as to comply with a subpoena or legal process.
4. Data Security
We use administrative, technical, and physical security measures to protect your personal data. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
5. Your Rights
You may have the following rights regarding your personal data:
– Access and Correction: You can access and update your personal information within the App.
– Data Deletion: You can request the deletion of your personal data by contacting us at www.fieldworks.com/contact-us.
– Withdraw Consent: You can withdraw your consent for data collection at any time by adjusting your settings or contacting us.
6. Minors Policy
Our App is not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 189, we will delete such data immediately.
7. Third Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the “Effective Date” at the top of this document. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
FieldWorks, LLC
Email: support@fieldworks.com
Phone: 202.667.4400
Address: 1629 K St NW Ste 300, Washington, DC 20006
